The Advent of Office Automation: Transforming Business Workflows in the 1980s

The 1980s are witnessing a technology-driven transformation in the way offices operate. As office automation (OA) technology gains momentum, businesses are increasingly adopting new tools—personal computers, electronic typewriters, copiers, and fax machines—to streamline workflows, reduce manual errors, and boost productivity. These innovations are not just changing daily operations but also redefining how organizations approach business process optimization.