2 posts tagged with "Reengineering"

By John Matthews, BusinessWeek, 1995

It’s 1995, and if you’re working in American business, you can’t have missed it: Business Process Reengineering (BPR) is the word on everyone’s lips. Boardrooms, management seminars, and business school classrooms are abuzz with talk of radical change, organizational transformation, and the promise of a new era of productivity. If the 1980s were the decade of quality and incremental improvement, the 1990s have become the age of bold reinvention — and at the center of it all are two men: Michael Hammer and James Champy.

In the midst of rapid globalization, relentless competition, and new technology reshaping organizations, the 1990s have seen a management revolution: Business Process Reengineering (BPR). No longer is incremental change enough. To achieve breakthrough improvements in cost, quality, service, and speed, companies are tearing up old processes and starting fresh.