BPM methodologies and practices
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By John Matthews, Fast Company, 2009
If you stepped into a Fortune 500 boardroom in the early 2000s, you’d hear a new set of buzzwords ricocheting off the mahogany: workflow, integration, orchestration, BPM. Business Process Management was no longer a back-office concern. Suddenly, it was the engine of digital transformation—and the hottest ticket in enterprise IT.
Business Process Management (BPM) has become one of the most influential movements in enterprise efficiency over the last decade. As companies around the world strive for agility and operational excellence, BPM systems are making headlines for their role in transforming previously rigid, paper-heavy operations into nimble digital workflows.
The business world is abuzz with the promise—and controversy—surrounding Business Process Reengineering (BPR). As enterprises race to stay competitive in the 1990s, BPR has emerged as a bold approach to streamlining operations, slashing costs, and leveraging new technologies. What’s behind this wave of radical corporate transformation? And why are companies from Ford to Taco Bell embracing BPR?