Rolling Out SharePoint for Claims Management in UK Insurance: Lessons Learned
· 3 min read
By James Turner, Software Developer, London, 2013
In 2013, I was part of a team tasked with replacing a patchwork of Excel trackers and old Access databases with a single, unified claims management platform at a major insurance provider in London. The chosen tool: Microsoft SharePoint 2013. I’d worked with SharePoint before, but never as the core workflow engine for a business-critical system.