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6 posts tagged with "Experience"

Personal and professional experiences

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JIRA as a Data Collection and Management Platform for International Equipment Networks

· 3 min read
JIRA Automation for Equipment Data

By Maria Petrova, Automation Specialist, 2018

When you’re tasked with tracking and managing data on thousands of hardware installations across hundreds of fuel stations — spanning multiple countries, vendors, and equipment generations — the first instinct is to search for a dedicated asset management system. In our case, we tried, but nothing quite fit: too expensive, too rigid, or simply not “close enough” to our real business process.

Rolling Out SharePoint for Claims Management in UK Insurance: Lessons Learned

· 3 min read
SharePoint Insurance Workflow

By James Turner, Software Developer, London, 2013

In 2013, I was part of a team tasked with replacing a patchwork of Excel trackers and old Access databases with a single, unified claims management platform at a major insurance provider in London. The chosen tool: Microsoft SharePoint 2013. I’d worked with SharePoint before, but never as the core workflow engine for a business-critical system.

When Planning Becomes Procrastination: Lessons from Agile Adoption in Germany

· 3 min read
Agile Planning in Germany

By Emily Carter, Agile Coach, 2012

Over the past year, I’ve had the privilege—and sometimes the headache—of coaching Agile teams in several German companies. As a Brit who has worked with organizations across Europe, I expected a few cultural differences. But nothing quite prepared me for the German approach to planning. Here’s what I’ve learned—and what I wish I’d known before boarding that flight to Frankfurt.

Implementing JIRA for Support of Program-Trading in Corporate Banking: My Experience

· 3 min read
JIRA Support for Trading

By Alex Ivanov, Application Support Engineer, 2007

Working in first-line support for program-trading platforms in a corporate bank is both a privilege and a stress test for any engineer. Our clients — corporate traders using custom-built order management systems — expect speed, clarity, and no-nonsense solutions. When I joined the team, support was handled mainly via shared inboxes, spreadsheets, and the occasional hallway shout. As ticket volumes and system complexity grew, it became clear: we needed real incident management.

Kaizen, TQM, and the Japanese Management School: Impressions of a German Manager

· 3 min read
Japanese Kaizen Team

By Dr. Hans Keller, Managing Director, HanseTech GmbH, 1993

In the spring of 1993, I had the privilege to spend several weeks in Japan, visiting leading companies such as Toyota, Sony, and Panasonic. As the managing director of HanseTech GmbH, I was eager to learn how Japanese firms have achieved their legendary efficiency and quality. What I discovered fundamentally changed my view of management.