4 posts tagged with "Workflow"

By Maria Petrova, Automation Specialist, 2018

When you’re tasked with tracking and managing data on thousands of hardware installations across hundreds of fuel stations — spanning multiple countries, vendors, and equipment generations — the first instinct is to search for a dedicated asset management system. In our case, we tried, but nothing quite fit: too expensive, too rigid, or simply not “close enough” to our real business process.

By James Turner, Software Developer, London, 2013

In 2013, I was part of a team tasked with replacing a patchwork of Excel trackers and old Access databases with a single, unified claims management platform at a major insurance provider in London. The chosen tool: Microsoft SharePoint 2013. I’d worked with SharePoint before, but never as the core workflow engine for a business-critical system.

In the past decade, the American office has undergone rapid and dramatic change. Traditional typewriters and piles of paperwork are being phased out—replaced by the hum and glow of electronic word processors. These innovations are more than just technological novelties: they are fundamentally changing how businesses create, store, and manage information.

The business world is abuzz with talk of automation. In the 1960s, forward-thinking companies are investing in new machines and computerized systems that promise to revolutionize office work. Powered by advances in mainframe computers, electronic data processing, and punch card technology, a new era of business process automation is underway.