7 posts tagged with "Workflow"

There was a time when I genuinely admired Atlassian products.

In the early 2010s, Jira felt like a breakthrough — not just another enterprise tool, but a lifeline.

I still remember rolling it out to one of our support teams that was struggling to keep up — overwhelmed by technical issues and constantly interrupted by requests for status updates. Jira didn’t just bring order — it gave them breathing room. A way to focus. A way to work without being chased for answers every five minutes.

In 2020, with organizations navigating digital transformation at an unprecedented pace, workflow automation is emerging as a game-changer. By orchestrating tasks, approvals, and communications across teams and systems, workflow automation promises to reduce bottlenecks, improve accuracy, and free employees to focus on higher-value work.

In 2020, digital transformation accelerated as organizations searched for efficient ways to automate routine tasks and optimize business processes. While traditional automation often required technical expertise or expensive custom development, a new wave of "no-code" automation tools empowered business users and teams to take charge of their own workflows, unlocking agility and productivity gains across industries.

By Maria Petrova, Automation Specialist, 2018

When you’re tasked with tracking and managing data on thousands of hardware installations across hundreds of fuel stations — spanning multiple countries, vendors, and equipment generations — the first instinct is to search for a dedicated asset management system. In our case, we tried, but nothing quite fit: too expensive, too rigid, or simply not “close enough” to our real business process.

By James Turner, Software Developer, London, 2013

In 2013, I was part of a team tasked with replacing a patchwork of Excel trackers and old Access databases with a single, unified claims management platform at a major insurance provider in London. The chosen tool: Microsoft SharePoint 2013. I’d worked with SharePoint before, but never as the core workflow engine for a business-critical system.

In the past decade, the American office has undergone rapid and dramatic change. Traditional typewriters and piles of paperwork are being phased out—replaced by the hum and glow of electronic word processors. These innovations are more than just technological novelties: they are fundamentally changing how businesses create, store, and manage information.

The business world is abuzz with talk of automation. In the 1960s, forward-thinking companies are investing in new machines and computerized systems that promise to revolutionize office work. Powered by advances in mainframe computers, electronic data processing, and punch card technology, a new era of business process automation is underway.